Data Models, DDL, DML, Sub-Queries, Join, PL/SQL Triggers

Inheritance, Encapsulation, Abstraction, Polymorphism

• Introduction to Cloud Computing & CRM   
• Key Components of CRM – Sales Cloud and Service Cloud
• Salesforce Editions
• Salesforce Certifications
• Salesforce Architecture

• Creating Campaigns, Creating and Converting Leads, Creating Accounts, Creating Contacts.
• Creating Web-to-Lead, Creating and managing Price Books, Creating Products, Creating Opportunities. Creating Activities, Lead Assignment Rule, Lead Queue.
• Setting up the Company Profile, Company Information Page, Updating the Fiscal year.
• User Interface General Options, User interface Sidebar Options, User Interface Setup Options.
• Salesforce Object Overview.
• Standard Objects Components, Modifying Standard Objects, Creating an App.
• Creating Custom Objects & fields, Creating and Customizing Tabs.

• Creating Custom Objects & fields, Creating and Customizing Tabs
• Creating Auto-number fields
• Lookup and Master-Detail Fields, Conversion of Lookup to Master-Detail and Vice versa.
• Date and Date and Time Fields, Phone and Email Fields
• Picklist and Multi-Select Picklist, Dependency Picklist
• Formula Fields, Roll-up Summary Fields
• Creating Page Layout, Creating Custom Buttons and Links
• Creating Record Type
• Creating List views

• User Management
• Organization Level Security, Network Access, Login IP Range, Login Hours, Password Policies
• Object Level Security, Field Level Security, Profiles, Permission Sets
• Record Level Security, Sharing Setting, OWD, Role Hierarchy, Sharing Rule, Manual Sharing

• Validation Rules and Workflow Rules
• Approval Process and its Components
• Creating Process in Process Builder 
• Creating Process in Process Builder, Flows and Flow Builder, Building and Distributing a Flow

• Data Import Wizard
• Importing Contacts and Accounts
• Installing Data Loader, Importing, Updating, Deleting Exporting with Data Loader
• Scheduling a Data Export

• Understanding Report Formats, Tabular Reports, Summary Reports, Matrix Reports and Join Reports, Scheduling Reports
• Custom Report Types, Understanding Dashboard Components, Creating a Dashboard, Chatter

• Describe key aspects of Apex that differentiate it from other languages, such as Java and C#
• Describe why Apex transactions and governor limits must be considered when writing Apex
• Execute simple Apex
• Use the sObject data type, the primitive data types, and basic control statements in Apex

• Write a basic query using Salesforce’s query language, SOQL
• Process the result of a query in Apex
• Describe a relationship query
• Write a query that traverses a child-to-parent relationship
• Write a query that traverses a parent-to-child relationship

• Describe SOSL
• Working with SOSL, Execute basic queries

• List the differences between the ways you can invoke DML operations
• Write Apex to invoke DML operations and handle DML errors

• HTML, CSS and JavaScript
• Create a Visualforce page
• Reference a standard controller
• Launch a Visualforce page using a custom button
• Display data from a record in a Visualforce page

• Create a Visualforce page
• Display related data
• Invoke standard controller actions

• Create controller extensions
• Create a custom controller
• Work with properties
• Use Page References
• Invoke custom methods in Visualforce pages

• Use a standard list controller in a Visualforce page
• Create a SOSL query
• Create a custom list controller

• Determine whether a declarative solution exists for your requirements
• Describe common governor limit issues and security concerns
• Describe Visualforce strategies Testing Visualforce Controllers
• Describe how a Visualforce controller interacts with the view
• Write tests for controller constructors
• Write tests for action methods, getters, setters and properties

• Describe what a trigger is used for
• Describe the syntax of a trigger definition
• Use trigger context variables Classes
• Writing Triggers
• Triggers Best Practices

• Describe Apex’s testing framework
• Create test data
• Write and run an Apex test
• Describe Apex testing framework
•  Sandbox to Production Deployment