Salesforce is a cloud-based platform that provides software and services to create relevant customer experiences. Starting as Software-as-a-service(SaaS), Salesforce is based on a multi-tenant architecture that has benefits such as API Integration, configuration, scalability, free capacity, low-cost ownership, platform support, and more. Salesforce is one of the best Customer Relationship Management(CRM) service providers and also provides Artificial Intelligence(AI) platform for marketing automation, financing, Human resource management, etc.
As a widely used CRM tool, Salesforce benefits both small and large businesses. It breaks down the organization’s operations and allow the employees to have a single customer view of various department. All these services allow a business to use the latest technologies, find potential customers, and provide a better experience.
Read more about careers in Salesforce: HERE